Kendall #70 Host

Flanigan's Enterprises • Kendall, FL

2d

About The Position

The Host is the first and last point of contact for guests, setting the tone for their experience with a warm and welcoming greeting. The role helps escort guests to tables, manages seating flow and the wait list, answers inquiries, communicates guest concerns to the manager on duty, and maintains clean, stocked guest areas. Hosts also handle telephone inquiries, complete shift changes and opening or closing duties, and perform assigned sidework.

Requirements

• Can reach, bend, and stoop frequently.
• Able to lift up to 50 lbs.
• Ability to speak, read, and write English.
• Complete and pass the Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes.
• Complete and pass the food safety certification program, in compliance with Flanigan’s and Florida statutes.

Responsibilities

• Maintain a cheerful, courteous temperament and a neat, clean professional image.
• Greet guests using Flanigan’s “Smile Talk.”
• Engage guests in “Smile Talk” while escorting them to their tables in a timely manner.
• Manage the wait list and seating efficiently.
• Communicate guests’ questions or concerns to the manager on duty.
• Keep the foyer, host/hostess station, and waiting area clean and free of debris; restock and clean menus.
• Restock and maintain restroom cleanliness for guests.
• Answer the telephone within four rings, answer guests’ questions, and/or direct guests to the proper staff member.
• Conclude guests’ visits using Flanigan’s “Smile Talk.”
• Perform shift changes, opening and closing duties, and assigned sidework.

Benefits

• Five-day work week.
• Paid vacation: one week after year one, two weeks after two years, and three weeks after ten years.
• Medical and dental insurance programs available.
• 401(k) plan with immediate eligibility; must be 21 or older to enroll.
• Shift meals at 50% off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed