Host - LAVO Restaurant Las Vegas

Tao Group Hospitality•Las Vegas, NV

About The Position

The Host guides guests to an appropriate table as directed by the maître d’ and interacts with guests, team members, and supervisors in a polite, courteous, and hospitable manner. The role supports gracious hospitality by anticipating guest needs, managing reservations and inquiries, maintaining the entrance and front desk area, and completing assigned opening, closing, and service tasks. The Host works as part of the team, participates in pre-service meetings and training, maintains a positive and professional attitude, and follows company and Department of Health sanitation standards. The position may involve extended or irregular hours, evening, weekend, and holiday shifts in a busy restaurant, lounge, nightclub, casino, or related environment.

Requirements

Previous hospitality experience.
Previous host person experience.
Experience in a high-volume restaurant, nightclub, or lounge.
Ability to write and verbally communicate.
Ability to print legibly for team members, management, and guests.
Ability to maintain positive energy throughout the day.
Ability to kneel, bend, sit, and stand for extended periods and move quickly.
Ability to push and lift up to 75 lbs.
Ability to work effectively as part of a team and interact professionally and courteously with internal and external customers, managers, and coworkers.
Ability to maintain confidentiality.
Ability to handle a fast-paced, busy, and somewhat stressful environment.
Maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Responsibilities

Guide guests to appropriate tables as directed by the maître d’.
Anticipate and accommodate guest needs.
Maintain the cleanliness and orderliness of the entrance area and comply with Department of Health and company sanitation standards.
Take and process guest reservations.
Assist with incoming calls and answer guest questions.
Check guests’ coats and other belongings where applicable.
Set up the front desk area and complete assigned side-work and opening and closing procedures.
Ensure appropriate menus are printed and ready for service, keep menu books organized with current menus, and collect menus throughout the venue during the shift.
Report breakage and damage to equipment or furniture to management immediately.
Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
Learn by listening to and observing other team members, share knowledge, and lead by example.
Maintain a positive and professional attitude and demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Work collaboratively and provide help and support to fellow team members.
Assist with or complete additional tasks as assigned.