Host - LAVO Restaurant Las Vegas

Tao Group Hospitality•Las Vegas, NV

20h

About The Position

The Host guides guests to appropriate tables as directed by the maître d’ and interacts with guests, team members, and supervisors in a polite, courteous, and hospitable manner. The role supports gracious hospitality by anticipating guest needs, maintaining the entrance area, taking and processing reservations, answering calls, and assisting with guest belongings where applicable. The Host prepares and maintains the front desk and menus, completes assigned opening and closing side-work, reports damage or breakage, and participates in pre-service meetings and training. The position requires a positive, professional approach, teamwork, and the ability to work effectively in a fast-paced restaurant environment.

Requirements

Previous hospitality experience.
Previous host person experience.
Ability to write and communicate verbally.
Ability to print legibly for team members, management, and guests.
Ability to kneel, bend, sit, and stand for extended periods.
Ability to move quickly and push and lift up to 75 lbs.
Ability to maintain a professional, neat, and well-groomed appearance in accordance with company standards.
Ability to work effectively as part of a team and interact professionally and courteously with internal and external customers, managers, and coworkers.
Ability to maintain confidentiality.
Ability to handle a fast-paced, busy, and somewhat stressful environment.

Nice To Haves

Experience in a high-volume restaurant, nightclub, or lounge.

Responsibilities

Guide guests to appropriate tables as directed by the maître d’.
Anticipate and accommodate guest needs.
Interact with guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner.
Maintain the cleanliness and orderliness of the entrance area.
Comply with Department of Health and company sanitation standards.
Take and process guest reservations.
Assist with incoming calls and answer guest questions.
Check guests’ coats and other belongings where applicable.
Set up the front desk area and perform assigned side-work and opening and closing procedures.
Ensure appropriate menus are printed and ready for service, and keep menu books organized with current menus.
Collect menus throughout the venue during the shift.
Report breakage and damage to equipment or furniture to management immediately.
Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
Learn by listening to and observing team members, share knowledge, and lead by example.
Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Work as part of a team and provide help and support to fellow team members.
Complete additional tasks as assigned.