Host - Market St Cafe-On Call

California Hotel Casino•Las Vegas, NV

About The Position

The Host greets and escorts restaurant guests to their tables based on party size and assigned stations, presents menus, and describes specials. The role circulates through the restaurant and coordinates service personnel to help ensure prompt, courteous service. The Host also assigns breaks, monitors cleanliness and safety and health code compliance, resolves customer complaints or refers them to management, and maintains shift records related to guests served, employee absences, and equipment or food service problems.

Requirements

  • Excellent customer service and communication skills.
  • Ability to stand and walk for extended periods during a shift.
  • Ability to obtain and maintain any necessary licenses and/or certifications.

Nice To Haves

  • Six months of experience preferred.

Responsibilities

  • Greet and escort guests to tables according to party size and station assignments.
  • Provide menus and inform guests of specials.
  • Circulate through the restaurant and coordinate service personnel to provide prompt, courteous service.
  • Assign breaks for bus persons and food servers.
  • Inspect and monitor room cleanliness and compliance with safety and health code regulations.
  • Resolve customer complaints or refer them to management as appropriate.
  • Maintain records of guests served during the shift, employee absences, and equipment or food service problems.
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