Home Cafe Host/Hostesses
About The Position
The Home Cafe Host/Hostess manages the flow of the restaurant by welcoming and seating guests in designated areas in accordance with server rotation. The role maintains an accurate waitlist, estimates wait times, and uses a pager to notify guests when their table is ready. Hosts/Hostesses answer questions about the restaurant, menu, and casino operations, maintain positive relationships with customers and employees, and present a welcoming image. The position also includes completing daily side work, such as sanitizing menus, while following applicable safety standards, health standards, internal policies, and procedures. Regular, reliable, and punctual attendance during scheduled work hours is a fundamental requirement. No previous experience is required. Experience in hospitality, restaurants, or gaming is desirable. Compensation starts at $16.00 per hour, based on experience. Full House Resorts offers full-time employees and eligible family members a benefits program that includes medical, dental, vision, life, and disability coverage; an FSA; a 401(k) retirement plan with matching contributions after one year of service; paid time off; paid transportation from Colorado Springs and Woodland Park; a free local gym membership; tuition reimbursement; resort perks; and more.
Requirements
- Demonstrated experience performing within specific deadlines or under pressure.
- Demonstrated experience in problem-solving, organizing, and prioritizing work.
- No previous experience is required.
Nice To Haves
- Prior knowledge or experience in a hospitality, restaurant, or gaming environment.
Responsibilities
- Maintain regular, reliable, and punctual attendance during scheduled work hours.
- Develop and maintain positive relationships with customers and employees.
- Manage restaurant flow by seating guests in designated areas according to server rotation.
- Maintain the waitlist, provide estimated wait times, and use a pager to notify guests when tables are ready.
- Answer questions about the restaurant, menu, and casino operations accurately and completely.
- Present a positive and welcoming image to customers and employees.
- Perform duties in compliance with safety and health standards and internal policies and procedures.
- Complete daily side work, including sanitizing menus.
Benefits
- Medical, dental, and vision coverage.
- Life and disability coverage.
- Flexible spending account (FSA).
- 401(k) retirement plan with matching contribution after one year of service.
- Paid time off program.
- Paid transportation from Colorado Springs and Woodland Park.
- Free local gym membership.
- Tuition reimbursement.
- Resort perks.
- Compensation starts at $16.00 per hour, based on experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
