Home Cafe Host/Hostesses

Full House Resorts•Cripple Creek, CO

About The Position

The Home Cafe Host/Hostesses manage the flow of the restaurant by welcoming and seating guests in designated areas according to server rotation, maintaining an accurate waitlist, and using a pager to notify guests when their table is ready. They answer questions about the restaurant, menu, and casino operations, maintain positive relations with customers and employees, and present a positive, welcoming image. The position requires regular and reliable attendance and punctuality. Hosts/Hostesses also perform daily side work, including sanitizing menus, and follow all applicable safety and health standards, internal policies, and procedures. No previous experience is required; hospitality, restaurant, or gaming experience is desirable.

Requirements

Demonstrated experience working within specific deadlines or under pressure.
Demonstrated experience in problem-solving, organizing, and prioritizing work.
No previous experience is required.

Nice To Haves

Prior knowledge or experience in a hospitality, restaurant, or gaming environment.

Responsibilities

Manage the flow of the restaurant.
Seat guests in designated areas consistent with server rotation to balance seating among servers.
Maintain a waitlist and provide guests with accurate estimated wait times.
Use a pager to signal guests when their table is ready.
Answer questions about the restaurant, menu, and casino operations completely and accurately.
Develop and maintain positive relations with customers and employees.
Present a positive and welcoming image to customers and employees.
Comply with safety and health standards, internal policies, and procedures.
Complete daily side work, including sanitizing menus.
Maintain regular and reliable attendance and punctuality during scheduled work hours.