Host Person - Grotto

Landry's, LLC.•Galveston, TX

About The Position

The Grotto Host Person is the first and last point of contact for guests. The role sets the tone of the dining experience, manages the flow of the room, and supports the front-of-house team. This is a tipped-position designation, but the position does not earn tips.

Requirements

  • Warm, welcoming demeanor and smile.
  • Professional appearance.
  • Clear communication.
  • Ability to manage multi-line phone calls, waitlists, table rotations, and reservation software.
  • Ability to remain calm, polite, and patient under pressure.

Responsibilities

  • Welcome guests and help set the tone of their dining experience.
  • Manage the flow of the room.
  • Support the front-of-house team.
  • Handle multi-line phone calls, waitlists, table rotations, and reservation software.
  • Remain calm, polite, and patient when dealing with heavy crowds, long wait times, or frustrated guests.
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