Host Person - Tavern Part Time

M Resort • Henderson, NV

1d

About The Position

The Host Person welcomes and assists guests in a fast-paced, high-volume restaurant setting. The role supports efficient seating and service, maintains the host stand and menus, provides information about hotel and casino services, handles calls and reservation inquiries, and helps coordinate team activities. The position requires courteous, professional communication with guests and coworkers, sound judgment under pressure, and adherence to company policies, licensing requirements, and uniform and grooming standards. The job is part-time and may require nights, weekends, holidays, and overtime based on business needs.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Strong organizational and interpersonal skills, including the ability to manage guest flow and seating efficiently.
• Excellent verbal and written communication skills; ability to read, write, and communicate effectively in English.
• Basic math proficiency for handling guest counts and reservations.
• Professional, confident, pleasant demeanor and a well-groomed appearance in accordance with company standards.
• Ability to build and maintain effective working relationships with guests, team members, and other departments.
• Thorough understanding of company and departmental policies, procedures, rules, and regulations.
• Ability to read and interpret safety rules, operating procedures, manuals, and written instructions in English.
• Ability to document incidents, complete reports, and convey policies, procedures, and expectations clearly and professionally.
• Ability to apply common sense and sound judgment, solve problems in standardized situations involving multiple variables, and make quick decisions under pressure.
• Ability to assess guest needs and operational challenges, prioritize tasks, and manage time effectively in a fast-paced, high-volume environment.
• Ability to maintain professionalism and discretion when handling sensitive or confidential information.
• Must qualify for all required federal, state, and local licenses and permits.
• Valid Clark County Health Card required.
• Ability to meet the stated physical demands, including standing for extended periods; handling objects; reaching, speaking, and listening; lifting and moving items up to 10 lbs regularly, 30 lbs frequently, and 50 lbs occasionally with assistance or equipment as needed; and pushing, pulling, bending, twisting, stooping, crouching, kneeling, maintaining balance, and navigating stairs, ramps, or uneven surfaces.

Nice To Haves

• Previous experience in a high-volume, full-service restaurant environment.
• Experience with MMS and MICROS systems.

Responsibilities

• Present clean, organized menus to guests; inspect menus regularly and replace worn or damaged menus.
• Maintain the professional appearance and cleanliness of the host stand and surrounding areas.
• Provide accurate information about hotel and casino services, including dining options and hours of operation.
• Monitor guest wait times and identify large parties to support efficient seating and service.
• Answer calls at the host stand and assist with reservations or inquiries.
• Oversee and support completion of side work by team members.
• Address initial guest concerns or complaints professionally and notify the manager on duty of issues promptly.
• Remain on duty until properly relieved and communicate relevant information to incoming staff during shift transitions.
• Confirm tables are properly set and ready for service at the beginning of each shift.
• Assist the manager with coordinating staff breaks as needed.
• Provide courteous and friendly service to guests and team members.
• Follow company and departmental policies, procedures, rules, regulations, and applicable regulatory guidelines.
• Qualify for licensing and permit requirements mandated by federal, state, and local regulations.

Benefits

• Wellness programs supporting team members' financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increased with length of employment.
• Career growth and support to expand career possibilities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED