Host or Hostess - The Roof

Marriott•Los Angeles, CA

4d•$31 - $32

About The Position

The Host or Hostess greets guests, determines party size, and seats guests at clean, available tables. The role includes guiding guests through dining areas, assisting as needed, arranging tables and seating for groups with special needs, and ensuring place settings and menus are clean, current, and complete. The Host or Hostess monitors dining rooms for seating availability, service, safety, and guest well-being, and maintains clean work areas throughout the day using clean-as-you-go practices. The role follows company and safety and security policies, reports accidents, injuries, and unsafe conditions to a manager, and completes required safety training and certifications. The Host or Hostess maintains a clean, professional appearance, protects confidential information and company assets, welcomes guests according to company standards, communicates professionally, and supports positive working relationships and team goals. The position requires standing, sitting, or walking for extended periods and moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Other reasonable duties may be assigned by Supervisors. Marriott International describes itself as an equal opportunity employer committed to valuing associates’ diverse backgrounds and providing access to opportunity. EDITION is a Marriott International luxury hospitality brand focused on distinctive design and service. The company seeks outgoing, authentic people who want to contribute to a guest experience that is welcoming, engaging, and attentive.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Greet guests and determine the number of people in their party.
Seat guests at clean, available tables and provide menus and assistance as needed.
Guide guests through dining rooms and assist them as needed.
Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
Ensure place settings are appropriate and guests have napkins, clean silverware, and other standard items.
Check that menus are current, clean, plentiful, and wrinkle-free.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager.
Complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance.
Protect confidential information and company assets.
Welcome and acknowledge guests according to company standards.
Communicate clearly and professionally, including answering telephones with appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by Supervisors.