Host or Hostess

Marriott•Indian Wells, CA

1d•$22 - $22

About The Position

The Host or Hostess welcomes guests, determines party size, and seats them at clean, available tables. The role includes guiding guests through dining rooms, arranging tables and place settings, organizing seating for groups with special needs, and ensuring menus and settings are clean, current, and ready for guests. The Host or Hostess monitors dining rooms for seating availability, service, safety, and guest well-being, while maintaining clean work areas throughout the day. The position follows company, safety, and security policies and procedures; reports accidents, injuries, and unsafe conditions; and completes required safety training and certifications. The employee maintains a clean and professional appearance, protects confidential information and company assets, communicates professionally with guests and colleagues, and supports team goals. The role requires standing, sitting, or walking for extended periods and moving objects weighing up to 10 pounds without assistance. Other reasonable duties may be assigned by supervisors.

Requirements

High school diploma or G.E.D. equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Greet and acknowledge guests according to company standards and determine the number of guests in each party.
Seat guests at clean, available tables, including pulling out chairs and providing clean, current menus.
Guide guests through dining rooms and provide assistance as needed.
Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
Ensure place settings are appropriate and include napkins, clean silverware, and other standard items.
Check that menus are current, clean, plentiful, and wrinkle-free.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, preserve confidentiality of proprietary information, and protect company assets.
Speak clearly and professionally, answer telephones using appropriate etiquette, and develop positive working relationships with others.
Support team goals and listen and respond appropriately to other employees' concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.