Host or Hostess

Marriott • Aurora District, CO

3d

About The Position

Greet guests, determine party size, and seat guests at clean, available tables. Guide guests through dining rooms and provide assistance as needed. Arrange tables, chairs, and settings, including organizing seating for groups with special needs. Ensure place settings and menus are clean, current, and complete. Maintain clean work areas using clean-as-you-go procedures, and monitor dining rooms for seating availability, service, safety, and guest well-being.

Follow company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to a manager, and complete required safety training and certifications. Maintain a clean, professional uniform and appearance; protect confidential information and company assets; welcome and acknowledge guests according to company standards; communicate professionally and answer telephones with appropriate etiquette. Develop positive working relationships, support team goals, respond appropriately to employee concerns, and meet quality expectations. The role involves standing, sitting, or walking for extended periods and moving objects weighing up to 10 pounds without assistance. Perform other reasonable duties as requested by supervisors.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for an extended period of time.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Ability to communicate clearly and professionally and work positively with others.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Greet guests, determine party size, and seat guests at clean, available tables.
• Guide guests through dining rooms and provide assistance as needed.
• Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
• Ensure place settings are appropriate and each guest has a napkin, clean silverware, and other standard items.
• Check that menus are current, clean, plentiful, and wrinkle-free.
• Maintain cleanliness of work areas throughout the day using clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety, and guest well-being.
• Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; and complete safety training and certifications.
• Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
• Welcome and acknowledge guests according to company standards, communicate clearly and professionally, and answer telephones using appropriate etiquette.
• Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• Marriott states that it offers a range of benefits intended to support employees and their families, well-being, career development, and personal interests; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED