HOST/HOSTESS - Full Time - Days

Texas Health Resources•Dallas, TX

4d•Onsite

About The Position

The Host/Hostess works in the Food and Nutrition Services Department at Texas Health Dallas, serving patient meals and supporting food service operations. The department is a fast-paced environment that serves an average of 450 patients per meal and has a diverse, inclusive team focused on exceptional patient care and courteous service. This is a full-time day position requiring availability five days per week from 12:45 PM to 8:45 PM, including Mondays, Fridays, and rotating weekends. The Host/Hostess helps patients select appropriate menu items, follows food-safety and patient-care procedures, and maintains clean, orderly work areas.

Requirements

Six months of experience in a food service position or applicable customer service experience.
Food Handlers Certificate (FHC) required within 30 days.
Availability five days a week from 12:45 PM to 8:45 PM, including Monday and Friday, and rotating weekends.

Nice To Haves

High school diploma or equivalent preferred.
Restaurant or healthcare experience preferred.
Prior supervisory or leadership experience preferred.

Responsibilities

Serve patient meals and assist with setup and accurate, timely snack preparation according to procedures.
Return to patient rooms within a reasonable period to pick up used trays and confirm patient satisfaction.
Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Use basic diet therapy training to help patients select appropriate menu items as needed.
Maintain food safety according to HACCP and department standards.
Maintain a clean and orderly work area in compliance with health department and facility requirements.
Monitor, prepare, and deliver floor stock to designated units according to FIFO; check for expired products and prohibited food items.
Check and log refrigerator and freezer temperatures on nursing units.
Provide excellent customer service and help resolve complaints, concerns, and questions.
Perform other job duties as assigned by a supervisor or manager.