HOST/HOSTESS - Full Time - Days

Texas Health•Dallas, TX

3d•Onsite

About The Position

The Host/Hostess works in Texas Health Dallas’s Food and Nutrition Services Department, serving patient meals and supporting food service operations. The department is a fast-paced environment that serves an average of 450 patient meals and emphasizes exceptional patient care, courtesy, and teamwork. The role is full-time and day shift, with hours of 12:45 PM–8:45 PM. Availability is required five days a week, including Mondays and Fridays, and rotating weekends. The position is based at Texas Health Dallas in Dallas, Texas.

Requirements

High school diploma or equivalent is preferred.
Six months of experience in food service or applicable customer service experience is required.
Food Handler Certificate is required within 30 days.
Availability five days a week, including Mondays and Fridays, and rotating weekends.

Nice To Haves

Restaurant or healthcare experience is preferred.
Prior supervisory or leadership experience is preferred.

Responsibilities

Serve patient meals and assist with setup and preparation of snacks accurately and promptly according to procedures.
Return to patient rooms within a reasonable period to pick up trays and confirm patient satisfaction.
Comply with hand hygiene, patient identification, and personal protective equipment requirements.
Use basic diet therapy training to help patients select appropriate menu items when needed.
Maintain food safety according to HACCP and department standards.
Keep the work area clean and orderly and comply with health department and facility requirements.
Monitor, prepare, and deliver floor stock to designated units according to FIFO; check for expired products and prohibited food items.
Check and log refrigerator and freezer temperatures on nursing units.
Provide excellent customer service and resolve complaints, concerns, and questions.
Perform other duties as assigned by a supervisor or manager.