HOST/HOSTESS (FULL TIME)
About The Position
The Host/Hostess is responsible for seating guests in the dining room and handling customer-service situations as they arise. The role involves greeting and directing guests to tables based on availability or seating preferences, supporting an enjoyable dining experience, and helping maintain a safe, clean, and neat environment. The Host/Hostess also supervises dining-room food-service associates, assists with training, oversees closing and station setup, and may assist with bussing and food service while following safe food-handling and sanitation practices. The position requires sensitivity and confidentiality when handling personal or medical information, knowledge of emergency safety procedures, and cooperation with staff in other departments during daily operations and special events. Other duties may be assigned. This is a full-time position with a schedule whose days and hours may vary. The role is located at the United Polaris Lounge at UA Polaris in Newark, New Jersey. The stated pay range is $23.65 to $24.65 per hour. Previous experience of six months is preferred.
Requirements
- Exceptional communication skills.
- Ability to get along well with others and demonstrate flexibility and patience.
- Interest in people.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Six months of previous experience is preferred.
Responsibilities
- Promptly and warmly greet guests and direct them to tables based on availability or desired seating arrangements.
- Help create an enjoyable dining experience and promote a safe, clean, and neat environment for guests and associates.
- Maintain sensitivity and confidentiality regarding personal or medical information shared.
- Supervise dining-room food-service associates to ensure customer service, food handling, and sanitation procedures are followed.
- Help train new food-service team members.
- Supervise closing of the assigned dining room and ensure side work and station setup are completed properly.
- Know emergency safety procedures and help evacuate guests in the event of a fire or other emergency.
- Assist with service, including occasional bussing and food service, while maintaining safe food-handling and sanitation standards.
- Work with staff from other departments to perform duties and support special events or functions.
- Perform other duties as assigned.
Benefits
- Free meals at select locations.
- Uniforms and laundering service at select locations.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life Insurance/AD.
- Disability insurance.
- Commuter Benefits.
- Employee Assistance Program.
- Flexible Spending Accounts (FSAs).
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
