HOST/HOSTESS - Full Time; Evenings

Texas Health•Dallas, TX

14h•Onsite

About The Position

The Host/Hostess works in Texas Health Dallas’s Food and Nutrition Services department, serving patient meals and helping set up and prepare snacks accurately and on time. The role includes returning to patient rooms to collect trays and confirm satisfaction, helping patients select appropriate menu items using basic diet therapy training, and providing courteous customer service while addressing questions, concerns, and complaints. The position also involves maintaining food safety and infection-control standards, keeping work areas clean and orderly, monitoring and delivering floor stock to designated units, checking for expired or prohibited food items, and recording refrigerator and freezer temperatures on nursing units. The department is a fast-paced environment serving an average of 450 patients per meal, with a diverse and inclusive team focused on patient care. This is a full-time evening position at Texas Health Dallas in Dallas, Texas. The schedule is 12:45 PM–8:45 PM, five days a week, with availability required on Mondays and Fridays and for rotating weekends.

Requirements

High school diploma or equivalent.
Food Handlers Certificate required within 30 days.
Availability five days a week, including Monday and Friday, and for rotating weekends.

Nice To Haves

Six months of experience in a food service position or applicable customer service experience preferred.
Restaurant or healthcare experience preferred.
Prior supervisory or leadership experience preferred.

Responsibilities

Serve patient meals and assist with setting up and preparing snacks accurately and on time according to procedures.
Return to patient rooms within a reasonable period to pick up dirty trays and confirm patient satisfaction.
Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Use basic diet therapy training to help patients select appropriate menu items as needed.
Maintain food safety requirements according to HACCP and department standards.
Maintain a clean and orderly work area in compliance with health department and facility requirements.
Monitor, prepare, and deliver floor stock to designated units according to FIFO; check for expired products and prohibited food items.
Check and log refrigerator and freezer temperatures on nursing units.
Provide excellent customer service and help resolve complaints, concerns, and questions.
Perform other job duties as assigned by a supervisor or manager.