Host/Hostess - Latitude - Full-Time

Black Desert Resort•Ivins, UT
•Onsite

About The Position

Black Desert Resort is seeking a Host/Hostess for Latitude, one of its food and beverage outlets. The role creates a welcoming first impression for guests and is their first point of contact when dining at the restaurant. Reporting to the Restaurant Manager, the Host/Hostess manages reservations, greets guests, and coordinates seating to support an outstanding dining experience. The position is onsite at Black Desert Resort in Southern Utah and is year-round, full-time. The stated pay range is $15.00 per hour; individual compensation decisions may depend on a variety of factors.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work efficiently under pressure and handle multiple tasks.
  • Friendly and approachable demeanor with a passion for excellent customer service.
  • Strong organizational and multitasking abilities.
  • Ability to meet the physical demands of the job, including standing for extended periods.
  • Willingness to follow instructions and take on new challenges.

Nice To Haves

  • Previous experience in a similar role in a restaurant or hospitality setting.
  • Knowledge of reservation systems and point-of-sale software.

Responsibilities

  • Greet guests warmly and professionally upon arrival.
  • Manage reservations and seating arrangements to optimize dining room capacity.
  • Escort guests to tables and provide menus.
  • Communicate with servers and kitchen staff to support smooth service.
  • Respond promptly and courteously to guest inquiries and special requests.
  • Maintain cleanliness and organization of the host station and waiting area.
  • Monitor dining room activity to ensure guests are seated in a timely manner.
  • Assist with setting up and breaking down dining areas before and after service.
  • Follow health and safety regulations and company policies.
  • Provide guests with information about resort amenities and dining options.
  • Participate in staff meetings and training sessions to stay current on service standards and procedures.
  • Perform other work as assigned.

Benefits

  • Health insurance
  • 401(k) with company match
  • Employee dining room
  • Paid time off
  • Exclusive resort discounts
  • Complimentary employee hotel stay program
  • Professional growth and advancement opportunities
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