HOST/HOSTESS - Full Time; Evenings

Texas Health Resources•Dallas, TX

1d•Onsite

About The Position

The Host/Hostess works in the Food and Nutrition Services Department at Texas Health Dallas, serving patient meals and supporting food-service operations. The department is a fast-paced environment serving an average of 450 patients per meal, with a diverse and inclusive team focused on exceptional patient care and courteous service. The role includes setting up and preparing snacks, assisting patients with menu selections using basic diet therapy training, and delivering and collecting meal trays. It also involves maintaining food safety and cleanliness standards, managing floor stock, monitoring unit refrigerator and freezer temperatures, and providing customer service to patients and addressing their concerns. This is a full-time evening position. The schedule is 12:45 PM to 8:45 PM, five days per week, with availability required on Mondays and Fridays and rotating weekends.

Requirements

At least 6 months of experience in a food-service position or applicable customer-service experience.
Food Handlers Certificate (FHC) required within 30 days.
Availability five days per week, including Mondays and Fridays, and rotating weekends.
Evening availability for the stated 12:45 PM–8:45 PM work hours.

Nice To Haves

High school diploma or equivalent.
Restaurant or healthcare experience.
Prior supervisory or leadership experience.

Responsibilities

Serve patient meals and assist with setup and timely, accurate snack preparation according to procedures.
Return to patient rooms within a reasonable period to collect dirty trays and confirm patient satisfaction.
Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Use basic diet therapy training to help patients select appropriate menu items as needed.
Maintain food safety requirements according to HACCP and department standards.
Keep the work area clean and orderly and comply with health department and facility requirements.
Monitor, prepare, and deliver floor stock to designated units according to FIFO; check for expired products and prohibited food items.
Check and log refrigerator and freezer temperatures on nursing units.
Demonstrate excellent customer service at the point of service and when resolving complaints, concerns, or questions.
Perform other duties as assigned by a supervisor or manager.