Host/Hostess at Azabu

EOS Hospitality • Miami Beach, FL

5d

About The Position

The Host/Hostess welcomes guests and supports a positive, organized dining experience at Azabu. This role manages reservations, walk-ins, and waitlists; escorts guests to tables; communicates wait times; and coordinates seating with servers and managers. The Host/Hostess also answers guest inquiries, assists with special requests, maintains the host stand and waiting areas, and supports general restaurant operations and hospitality needs. The position requires following company policies, safety procedures, and service standards.

Requirements

• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Ability to remain calm and organized during busy service periods.
• Strong multitasking and problem-solving abilities.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 20 pounds occasionally.
• Ability to work in a fast-paced restaurant environment.

Nice To Haves

• Previous restaurant, hospitality, customer service, or retail experience.
• Basic computer and reservation system skills.
• Bilingual English/Spanish skills.

Responsibilities

• Welcome guests with a positive and professional attitude.
• Manage reservations, walk-ins, and waitlists using the restaurant's reservation system.
• Escort guests to their tables and provide menus.
• Maintain accurate wait times and communicate delays to guests.
• Coordinate seating arrangements with servers and managers to ensure efficient table rotation.
• Answer telephone calls and assist with guest inquiries regarding hours, reservations, and restaurant information.
• Assist with special requests and guest accommodations whenever possible.
• Maintain cleanliness and organization of the host stand, entrance, and waiting areas.
• Support restaurant operations by assisting with menu presentation, guest flow, and general hospitality needs.
• Thank guests upon departure and invite them to return.
• Follow all company policies, safety procedures, and service standards.

Benefits

• Competitive hourly pay plus tips.
• Medical, dental, and vision benefits for eligible employees.
• Paid Time Off and holiday pay for eligible employees.
• Free on-site parking.
• Employee meal discounts.
• Career growth and advancement opportunities.
• Training and professional development programs.
• Associate recognition programs.
• Dynamic and team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed