Part- time Host/ Hostess

Edgewater Beach Hotel•Naples, FL

About The Position

The Host/Hostess greets and seats restaurant guests, handles reservations and waiting lists, and communicates table availability and guest feedback to wait staff and supervisors. This is a part-time morning and evening position, with listed shifts of 8:00 AM–12:00 PM or 8:00 AM–2:00 PM, and 4:00 PM–8:00 PM or 4:00 PM–9:00 PM. Applicants must speak English; bilingual ability is a plus. The company conducts post-offer employment verification and motor vehicle and criminal background checks. The employer is an Equal Opportunity Employer and states that it does not discriminate in employment or personnel practices on legally prohibited bases.

Requirements

  • Must be able to speak English.
  • Must have courteous phone skills and the ability to take accurate messages.

Nice To Haves

  • Bilingual ability is a plus.
  • High school diploma or GED is a plus but not required.
  • Previous experience is a plus.

Responsibilities

  • Greet guests in a friendly and inviting manner.
  • Take reservations using the restaurant reservation system.
  • Engage in friendly conversation while seating guests in a timely fashion.
  • Manage the restaurant waiting list during high-volume periods and provide accurate wait-time estimates.
  • Manage the inventory of available tables.
  • Thank guests as they leave and invite them to return.
  • Perform other reasonable duties as assigned.
  • Communicate table availability to wait staff and supervisors.
  • Communicate guest complaints or compliments to a supervisor.
  • Follow company rules and regulations as defined in the employee handbook.
  • Wear the appropriate uniform according to company policy.
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