Host/Hostess Part Time

Experience Senior Living•Lone Tree, CO
•$19 - $19

About The Position

Experience Senior Living is seeking a part-time Host/Hostess to provide customer service and support a fine-dining atmosphere for residents and guests. The role works with the Executive Chef and/or Executive Director to support resident satisfaction with food and dining programs. The Host/Hostess coordinates seating and meal service, supports dining-room upkeep, assists with special events, and fosters teamwork among dining and kitchen staff. The position may also involve other duties as needed or assigned.

Requirements

  • Basic reading, writing, and mathematical skills.
  • Strong communication and teamwork skills.
  • Strong organization and time-management skills.
  • Ability to resolve problems involving dissatisfied customers and/or team members.
  • Ability to build positive, strong relationships with employees, coworkers, and residents.
  • Dedication to excellent customer service.
  • Ability to handle multiple jobs and priorities.
  • Must abide by the company uniform policy.
  • Ability to work varied schedules, including weekends, evenings, and holidays.

Responsibilities

  • Provide a high level of customer service and promote a fine-dining atmosphere.
  • Work with the Executive Chef and/or Executive Director to keep residents satisfied with food and dining programs.
  • Create and manage seating charts and server sections.
  • Review daily menus and specials with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Assist with resetting the dining room.
  • Follow Quality Enhancement standards and standard food-safety practices.
  • Assist with preparing and executing special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, and dining options.
  • Ensure servers complete their side duties before leaving.
  • Ensure the next day’s menus are printed and ready.
  • Promote teamwork and cooperation among staff.
  • Attend pre-meal stand-up meetings for dining and kitchen staff.
  • Connect with residents and help them transition from home to community through thoughtful engagement.
  • Delegate and hold staff accountable efficiently and respectfully.
  • Perform other duties as needed or assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Short-term and long-term disability coverage.
  • Life and voluntary life insurance.
  • 401(k) with employer matching.
  • Paid holidays.
  • Up to 20 days of PTO in the first three years.
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