Host/Hostess - Part-Time

Marriott•Lahaina, HI

About The Position

The Host/Hostess greets guests, determines party size, and seats guests at clean, available tables. The role includes guiding guests through dining rooms and providing assistance, arranging tables and seating for groups with special needs, and ensuring place settings and menus are clean, current, and complete. The Host/Hostess monitors dining rooms for seating availability, service, safety, and guest well-being, and maintains clean work areas using clean-as-you-go procedures. The position requires following company, safety, and security policies; reporting accidents, injuries, and unsafe conditions; and completing safety training and certifications. The Host/Hostess maintains a clean and professional appearance, protects confidential information and company assets, welcomes guests according to company standards, communicates professionally, and supports positive working relationships and team goals. The role also requires meeting quality standards and performing other reasonable duties as requested by supervisors.

Requirements

High school diploma or GED equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or GED equivalent.

Responsibilities

Greet and acknowledge guests according to company standards and determine the number of people in their party.
Seat guests at clean, available tables and guide them through the dining rooms, providing assistance as needed.
Arrange tables, chairs, and settings, and organize seating for groups with special needs.
Ensure place settings include a napkin, clean silverware, and other standard items.
Check that menus are current, clean, plentiful, and wrinkle-free.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Use clear and professional language, answer telephones with appropriate etiquette, and maintain positive working relationships with others.
Support the team in reaching common goals and listen and respond appropriately to other employees' concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.