Host/Front Desk

Grassa Gramma•Northfield, KY

About The Position

A Host/Hostess creates a positive first impression of the establishment’s friendliness, excellent service, and high standards. The role includes greeting Guests when they arrive, communicating wait times, managing the waiting list, entering Guest names into the computer system, escorting Guests to their tables, and bidding them farewell as they leave. Hosts should engage Guests in natural conversation without sounding scripted or intrusive. The Host also cares for Guests by refilling beverages and performs light housekeeping, including cleaning glasses and menus and ensuring restrooms are clean, stocked, and orderly. As part of an energetic team, the Host may also answer phones and fill to-go orders when needed. Availability must include nights and weekends. Applicants must be 21 years or older.

Requirements

  • Must be 21 years or older.
  • Availability must include nights and weekends.
  • Ability to carry a natural conversation with Guests without sounding scripted or intrusive.

Responsibilities

  • Greet Guests upon arrival and bid them farewell as they leave.
  • Inform Guests of their wait time and monitor the waiting list.
  • Enter Guest names into the computer system.
  • Show Guests to their tables.
  • Carry on natural, welcoming conversations with Guests without sounding scripted or intrusive.
  • Refill Guests’ beverages.
  • Clean glasses and menus.
  • Ensure restrooms are clean, stocked, and orderly.
  • Answer phones and fill to-go orders when needed.
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