WC-Host/Door

Whiskey Cake Kitchen & Bar • KATY, TX

2d

About The Position

Whiskey Cake seeks a gregarious, energetic Host/Door team member who helps create a welcoming guest experience. The role focuses on connecting with guests, delivering hospitality efficiently, and supporting smooth restaurant operations. Team members are expected to interact professionally and warmly with guests and coworkers, maintain a polished appearance, and be familiar with restaurant information so they can answer questions and address concerns.

The position includes managing reservations and wait times, welcoming arriving guests and thanking departing guests, keeping the entrance and walkways clean, assisting with bussing when needed, and handling guest phone calls. Medical insurance may be available to hourly workers who meet the stated average-hours requirement. A 401(k) is available to eligible employees after one year of service, and the company offers multiple pathways for growth and development.

Requirements

• Fun and energetic, with genuine care for the guest experience.
• High school diploma or equivalent.
• Ability to read, write, and speak English.
• Ability to stand for long periods and lift a minimum of 50 pounds.

Nice To Haves

• Prior restaurant experience is desired but not required.
• OpenTable experience is a plus.

Responsibilities

• Interact with guests and coworkers in a professional, hospitable, and friendly manner.
• Arrive on time for scheduled shifts and wear the proper uniform, including appropriate dress, makeup, hair, and jewelry.
• Accept and book reservations, offering alternative time slots or options when the guest’s desired time is unavailable.
• Calculate, note, and quote accurate wait times; when waits are extensive, offer guests the bar for cocktails and appetizers before their dinner seating.
• Keep floors, the entry, and aisleways clean and free of debris.
• Assist with bussing tables when the restaurant is on a wait or needs a table immediately.
• Give guests the right of way and assist guests who need directions around the restaurant.
• Thank departing guests for dining and welcome arriving guests.
• Know restaurant information well enough to answer guest questions and address concerns.
• Answer phone calls and fulfill guest needs, place calls on hold when needed, direct calls to the proper department, and communicate important information to managers on duty.

Benefits

• Medical insurance benefits may be available to hourly workers who average 30 hours per week within 90 days of hiring or average 30 hours per week at the next open enrollment.
• 401(k) is available after one year (a 12-month period with 1,000 hours of service) for employees who are at least 21 years old.
• Multiple pathways for growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED