Host / Cashier - FOH

TRAPPERS SUSHI DOVE CREEK LLC • San Antonio, TX

2h

About The Position

The Host/Cashier is the first point of contact for guests and helps deliver a warm, welcoming experience. The role greets guests, manages dining-room flow and seating, handles payments and takeout orders, and maintains an organized front-of-house environment. The position also supports to-go order packaging as needed and helps ensure guest needs, including ADA access and accommodations, are addressed.

The Host/Cashier follows company safety, sanitation, cleanliness, cash-handling, and chemical-handling procedures, including using PPE when cleaning. This is a non-exempt position under the Fair Labor Standards Act; employees are entitled to overtime pay for hours worked over 40 in a workweek or the applicable state-law standard. Trapper's Sushi is an Equal Employment Opportunity employer and makes employment decisions without regard to protected characteristics.

Requirements

• Strong verbal communication skills and the ability to engage guests in a friendly, professional manner.
• Ability to multitask and remain composed in a fast-paced environment.
• Attention to detail when entering orders, quoting wait times, and processing payments.
• Ability to follow written and verbal instructions.
• Must obtain a valid Food Handler's Card before the first day of work.

Nice To Haves

• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Greet guests warmly and help create a memorable experience.
• Manage the waitlist, seating rotation, and table availability to support smooth service flow.
• Answer phones and handle takeout orders accurately.
• Process payments and cash/card transactions while following cash-handling procedures.
• Maintain the cleanliness and organization of the host stand, lobby, menus, and assigned restrooms.
• Communicate with servers, managers, and kitchen staff about seating, large parties, and special requests.
• Monitor lobby conditions and guest needs, including ADA access and accommodations.
• Support to-go order packaging and accuracy when volume requires.
• Follow company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use when cleaning.
• Demonstrate teamwork, integrity, and respect while upholding a positive and inclusive work environment.

Benefits

• Competitive pay of $12.25 per hour plus tips.
• Medical insurance, with 80% employer paid after 60 days for employees with qualifying hours.
• 401(k) with company match, eligible after one year of service.
• Voluntary dental and vision coverage.
• Employee Assistance Program (EAP).
• Employee meal discounts.
• Opportunities for advancement within a growing restaurant group.
• Supportive, team-oriented culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed