Host / Cashier - FOH
About The Position
The Host/Cashier is the first point of contact for guests and helps create a warm, welcoming experience. This role greets guests, manages dining-room flow and seating, handles payments and takeout orders, and keeps the front-of-house environment organized and efficient. The position involves frequent guest interaction in a fast-paced, high-traffic restaurant environment and requires following safety, sanitation, cleanliness, cash-handling, and chemical-handling procedures. It is classified as non-exempt under the Fair Labor Standards Act, with overtime pay for hours worked over 40 in a workweek or the applicable state-law standard.
Requirements
- Strong verbal communication skills and the ability to engage with guests in a friendly, professional manner.
- Ability to multitask and remain composed in a fast-paced environment.
- Attention to detail when entering orders, quoting wait times, and processing payments.
- Ability to follow written and verbal instructions.
- Must obtain a valid Food Handler's Permit/State Food Worker Card before the first day of work.
Nice To Haves
- Previous customer service or hospitality experience is preferred but not required.
Responsibilities
- Greet guests warmly and help create a memorable experience.
- Manage the waitlist, seating rotation, and table availability.
- Answer phones and handle takeout orders accurately.
- Process payments and cash/card transactions while following cash-handling procedures.
- Maintain the cleanliness and organization of the host stand, lobby, menus, and assigned restrooms.
- Communicate with servers, managers, and kitchen staff about seating, large parties, and special requests.
- Monitor lobby conditions and guest needs, including ADA access and accommodations.
- Assist with packaging to-go orders and checking their accuracy when volume requires.
- Follow company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use while cleaning.
- Demonstrate teamwork, integrity, and respect while supporting a positive and inclusive work environment.
Benefits
- Competitive pay of $17.13 per hour plus tips.
- Medical insurance, 80% employer-paid after 60 days with qualifying hours.
- 401(k) with company match, eligible after one year of service.
- Voluntary dental and vision coverage.
- Employee Assistance Program (EAP).
- Paid sick leave in accordance with Washington state and local laws.
- Employee meal discounts.
- Opportunities for advancement within a growing restaurant group.
- Supportive, team-oriented culture.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
