Host/Cashier/Busser

Black Bear Diner•Signal Hill, CA
•$16 - $18

About The Position

Black Bear Diners has served family-style food since 1995 and is described as a fun, family-friendly restaurant known for homemade food, large portions, and friendly service. The Host/Cashier/Busser is part of the Server Support Team and helps ensure guests have a positive, welcoming experience. The role may involve greeting and seating guests, managing wait lists, maintaining dining areas, supporting servers, handling takeout orders and payments, and completing assigned side work. Pay is $16 to $18.

Requirements

  • Patience.
  • A good sense of humor.
  • Enthusiasm.
  • Ability to remain calm under pressure.
  • Ability to multitask.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Ability to stand for long periods and perform frequent reaching, manual tasks, walking, bending, squatting, and stooping.
  • Ability to frequently lift up to 50 pounds.
  • Ability to climb step stools for cleaning projects as needed.
  • Ability to work in areas exposed to cold or below-freezing temperatures and high heat.

Responsibilities

  • Accommodate special seating requests whenever possible.
  • Greet arriving guests warmly and promptly.
  • Seat guests according to their preferences while balancing customer flow among service stations.
  • When seating is limited, record guests’ names and party sizes, provide estimated wait times, and notify parties when tables become available.
  • Offer guests a menu upon seating and inspect the table for proper presentation and completeness.
  • Relay messages to servers as needed.
  • Maintain clean entrances, lobbies, dining rooms, and restrooms.
  • Assist servers with maintaining and stocking service stations.
  • Transport bus tubs containing dirty dishes to the dish room when needed.
  • Clean and reset tables promptly, including cleaning chairs, booths, and surrounding carpet.
  • Take food and beverage orders from guests requesting takeout and enter orders into the point-of-sale system.
  • Process payments correctly and efficiently and close checks.
  • Thank guests for their visit and invite them to return.
  • Perform assigned side work at the beginning and end of each shift.
  • Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
  • Follow company appearance and uniform standards.
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