Host/Cashier/Busser

Black Bear Diner • Orem, UT

3d

About The Position

At Black Bear Diners, a family-friendly restaurant concept serving homemade food since 1995, a Host/Cashier/Busser is part of the Server Support Team and helps ensure guests have a positive, friendly experience. The role includes greeting and seating guests, managing wait lists, maintaining dining and service areas, supporting servers, handling takeout orders and payments, and completing assigned side work. Duties may be adjusted or reassigned by management, and the listed responsibilities and qualifications are not exhaustive.

Requirements

• Patience.
• A good sense of humor.
• Enthusiasm.
• Ability to remain calm under pressure.
• Ability to multitask.
• Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
• Ability to stand for long periods and perform frequent reaching, manual tasks, walking, bending, squatting, and stooping.
• Ability to frequently lift up to 50 pounds.
• Ability to climb step stools for cleaning projects as needed.

Responsibilities

• Accommodate special seating requests whenever possible.
• Greet arriving guests warmly and promptly.
• Seat guests according to their preferences while balancing customer flow among service stations.
• When seating is limited, record guest names and party sizes, provide estimated wait times, and notify guests when tables become available.
• Offer menus upon seating and check tables for proper presentation and completeness.
• Relay messages to servers as needed.
• Maintain clean entrances, lobbies, dining rooms, and restrooms.
• Assist servers with maintaining and stocking service stations.
• Transport bus tubs of dirty dishes to the dish room when needed.
• Clean and reset tables promptly, including cleaning chairs, booths, and surrounding carpet.
• Take food and beverage orders for takeout and enter orders into the point-of-sale system.
• Process payments accurately and efficiently and close checks.
• Thank guests for visiting and invite them to return.
• Perform assigned side work at the beginning and end of each shift.
• Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
• Comply with company appearance and uniform standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed