Host/Cashier/Busser

Black Bear Diner • American Fork, UT

7d

About The Position

At Black Bear Diners, a family-friendly restaurant serving homemade food since 1995, a Host/Cashier/Busser is a member of the Server Support Team responsible for helping ensure guests have a positive and friendly experience. The role involves welcoming and seating guests, supporting service staff, keeping restaurant areas clean, handling takeout orders and payments, and assisting with the smooth operation of the restaurant. Duties may be assigned or changed by management, including to accommodate reasonable needs.

Requirements

• Patience.
• A good sense of humor.
• Enthusiasm.
• Ability to remain calm under pressure.
• Ability to multitask.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to stand for long periods and perform frequent reaching, manual tasks, walking, bending, stooping, and squatting.
• Ability to frequently lift up to 50 pounds.
• Ability to climb step stools for cleaning projects as needed.

Responsibilities

• Accommodate special seating requests whenever possible.
• Greet arriving guests warmly and promptly.
• Seat guests according to their preferences and the flow of service stations.
• When seating is limited, record guest names and party sizes, provide estimated wait times, and notify guests when tables become available.
• Offer menus when seating guests and inspect tables for proper presentation and completeness.
• Relay messages to servers as needed.
• Maintain clean entrances, lobbies, dining rooms, and restrooms.
• Assist servers with maintaining and stocking service stations.
• Transport bus tubs of dirty dishes to the dish room when needed.
• Clean and reset tables promptly, including cleaning chairs, booths, and surrounding carpet.
• Take takeout food and beverage orders and enter them into the point-of-sale system.
• Process payments accurately and efficiently and close checks.
• Thank guests for visiting and invite them to return.
• Perform assigned side work at the beginning and end of each shift.
• Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
• Comply with company appearance and uniform standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed