Host/Cashier/Busser

Black Bear Diner • North Little Rock, AR

5d

About The Position

At Black Bear Diners, a family-friendly restaurant concept serving homemade food and providing friendly service since 1995, the Host/Cashier/Busser is part of the Server Support Team and helps ensure guests have a positive, friendly experience. The role includes greeting and seating guests, managing wait lists, providing menus, communicating with servers, maintaining clean dining and guest areas, assisting with service stations, bussing and resetting tables, and handling takeout orders and payments through the point-of-sale system.

The position requires compliance with company appearance and uniform standards and the ability to work flexible hours, including nights, weekends, and holidays. Duties may be changed or reassigned by management, including to accommodate reasonable accommodations or other reasons. Pay varies by state and job.

Requirements

• Patience.
• A good sense of humor.
• Enthusiasm.
• Ability to remain calm under pressure.
• Ability to multitask.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to stand for long periods and perform the physical demands described for the role.

Responsibilities

• Accommodate special seating requests whenever possible.
• Greet arriving guests warmly and promptly.
• Seat guests according to their preferences while balancing customer flow across service stations.
• When seating is limited, record guest names and party sizes, provide estimated wait times, and call guests when tables become available.
• Offer menus when seating guests and inspect tables for proper presentation and completeness.
• Relay messages to servers as needed.
• Maintain clean entrances, lobbies, dining rooms, and restrooms.
• Assist servers with maintaining and stocking service stations.
• Transport bus tubs of dirty dishes to the dish room when needed.
• Clean and reset tables promptly, including cleaning chairs, booths, and surrounding carpet.
• Take takeout food and beverage orders and enter them into the point-of-sale system.
• Process payments correctly and efficiently and close checks.
• Thank guests for their visit and invite them to return.
• Perform assigned side work at the start and end of each shift.
• Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
• Comply with company appearance and uniform standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed