Host/Cashier/Busser

Black Bear Diner • Baytown, TX

3d

About The Position

At Black Bear Diners, a family-friendly restaurant concept serving homemade food and friendly service since 1995, Host/Cashier/Busser team members help ensure guests have a positive and friendly experience. The role includes greeting and seating guests, handling waitlists, supporting servers, maintaining clean guest and service areas, and processing takeout orders and payments. Team members must follow company appearance and uniform standards and be available to perform other duties as directed by the restaurant manager or immediate supervisor.

Requirements

• Patience.
• A good sense of humor.
• Enthusiasm.
• Ability to remain calm under pressure.
• Ability to multitask.
• Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
• Ability to stand for long periods and perform frequent reaching, manual tasks, and walking.
• Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
• Ability to perform cleaning tasks involving bending, squatting, stooping, and climbing step stools as needed.

Responsibilities

• Accommodate special seating requests whenever possible.
• Greet arriving guests warmly and promptly.
• Seat guests according to their preferences while balancing customer flow among service stations.
• When seating is limited, record guest names and party sizes, provide estimated wait times, and notify guests when tables are available.
• Offer guests menus upon seating and inspect tables for proper presentation and completeness.
• Relay messages to servers as needed.
• Maintain clean entrance, lobby, dining room, and restrooms.
• Assist servers with maintaining and stocking service stations.
• Transport bus tubs of dirty dishes to the dish room when needed.
• Clean and reset tables promptly, including cleaning chairs, booths, and surrounding carpet.
• Take takeout food and beverage orders and enter them into the point-of-sale system.
• Process payments correctly and efficiently and close checks.
• Thank guests for visiting and invite them to return.
• Perform assigned side work at the beginning and end of each shift.
• Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
• Comply with company appearance and uniform standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed