Busser

Black Bear Diner•Goodyear, AZ

About The Position

At Black Bear Diners, a family-friendly restaurant concept serving homemade food and friendly service since 1995, a Server Support Team member helps ensure guests have a positive and welcoming experience. The position combines guest hosting, cashiering, bussing, and general restaurant support. Duties may be adjusted or reassigned by management, including to accommodate reasonable needs.

Requirements

Patience, a good sense of humor, and enthusiasm.
Ability to remain calm under pressure and multitask.
Ability to work flexible hours, including nights, weekends, and holidays.
Comply with company appearance and uniform standards.
Ability to stand for long periods and perform frequent reaching, manual tasks, walking, bending, squatting, and stooping.
Ability to frequently lift up to 50 pounds.
Ability to climb step stools for cleaning projects as needed.
Ability to work in environments with cold or below-freezing temperatures and high heat.

Responsibilities

Accommodate special seating requests when possible and greet arriving guests warmly and promptly.
Seat guests according to their preferences while balancing customer flow among service stations.
When seating is limited, record guests’ names and party sizes, provide estimated wait times, and notify guests when tables are available.
Offer menus when seating guests and check tables for proper presentation and completeness.
Relay messages to servers as needed.
Maintain clean entrances, lobbies, dining rooms, and restrooms.
Help servers maintain and stock service stations.
Transport bus tubs of dirty dishes to the dish room when needed.
Clean and reset tables promptly, including chairs, booths, and surrounding carpet.
Take takeout food and beverage orders and enter them into the point-of-sale system.
Process payments correctly and efficiently and close checks.
Thank guests for visiting and invite them to return.
Perform assigned side work at the start and end of each shift.
Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.