Host/Cashier/Busser

Black Bear Diner • San Antonio, TX

5d

About The Position

At Black Bear Diners, a family-friendly restaurant serving homemade food since 1995, the Host/Cashier/Busser is part of the Server Support Team and helps ensure guests have a positive, friendly experience. The role includes greeting and seating guests, managing wait lists, assisting servers, maintaining clean dining and guest areas, handling takeout orders and payments, and completing assigned side work. Employees must meet company appearance and uniform standards and be available to fill in as needed to support restaurant operations. Duties may be reassigned or changed by management.

Requirements

• Patience.
• A good sense of humor.
• Enthusiasm.
• Ability to remain calm under pressure.
• Ability to multitask.
• Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
• Comply with company appearance and uniform standards.
• Ability to stand for long periods on hard surfaces.
• Ability to reach, bend, stoop, and frequently lift up to 50 pounds.

Responsibilities

• Accommodate special seating requests whenever possible.
• Greet arriving guests warmly and promptly.
• Seat guests according to their preferences while balancing customer flow across service stations.
• When seating is limited, record guest names and party sizes, provide estimated wait times, and call guests when tables become available.
• Offer guests menus upon seating and inspect tables for proper presentation and completeness.
• Relay messages to servers as needed.
• Maintain clean entrances, lobbies, dining rooms, and restrooms.
• Assist servers with maintaining and stocking service stations.
• Transport bus tubs with dirty dishes to the dish room when needed.
• Clean and reset tables promptly, including cleaning chairs, booths, and surrounding carpet.
• Take takeout food and beverage orders and enter them into the point-of-sale system.
• Process payments correctly and efficiently and close checks.
• Thank guests for visiting and invite them to return.
• Perform assigned side work at the start and end of each shift.
• Fill in as needed to support the smooth and efficient operation of the restaurant, as directed by the restaurant manager or immediate supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed