Hospitality Technician

Corewell Health • Grand Rapids, MI

5d • Onsite

About The Position

As a Support Services Technician with Corewell Health, you will work in multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with team members help ensure continuity of service and foster a positive work environment. The role supports the patient care team by helping provide a safe, clean, and visually appealing environment and a positive patient experience. This position is based at Blodgett Hospital in Grand Rapids, is full-time, and has an evening shift with variable work hours and days. The schedule includes every other weekend.

Requirements

• High school diploma or equivalent.
• One year of relevant experience in customer service and/or another related area.

Nice To Haves

• AHA Basic Life Support (BLS) certification; Patient Transport certification preferred within 90 days.
• American Red Cross Basic Life Support (BLS) certification; Patient Transport certification preferred within 90 days.
• ANSI National Accreditation Board Accredited Food Handler certification preferred within 90 days.
• ANSI National Accreditation Board Accredited Food Allergy Certificate preferred within 90 days.
• ANSI National Accreditation Board Accredited Food Protection Manager (CFP) certification preferred within 90 days.

Responsibilities

• Refer to the job description for the role being performed and use the associated technology.
• Communicate effectively with hospital staff, visitors, and patients or residents to provide a high level of customer service and care.
• Help create a positive patient experience by providing a safe, clean, and visually appealing environment.
• Greet, communicate with, and assist visitors, staff, and patients in navigating the hospital.
• Complete special projects as assigned, with specific direction.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED