Hospitality Technician

Corewell Health • Grand Rapids, MI

13d • Onsite

About The Position

As a Hospitality Technician, you will work in multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with team members are essential to ensure continuity of service and foster a positive work environment. This position is part of the patient care team and contributes to patients’ experience by helping provide a safe, clean, and visually appealing environment. The role also involves assisting visitors, staff, and patients with navigating the hospital and completing assigned special projects.

Requirements

• High school diploma or equivalent.
• At least 1 year of relevant experience in customer service and/or other related experience.

Nice To Haves

• CRT-Basic Life Support (BLS) from the American Heart Association for Patient Transport, preferred within 90 days.
• CRT-Basic Life Support (BLS) from the American Red Cross for Patient Transport, preferred within 90 days.
• CRT-Accredited Food Handler from the ANSI National Accreditation Board, preferred within 90 days.
• CRT-Accredited Food Allergy Certificate from the ANSI National Accreditation Board, preferred within 90 days.
• CRT-Accredited Food Protection Manager, CFP, from the ANSI National Accreditation Board, preferred within 90 days.

Responsibilities

• Refer to and follow the job description for the role being performed, including use of associated technology.
• Communicate effectively with hospital staff, visitors, and patients/residents to provide a high level of customer service and care.
• Help create a safe, clean, and visually appealing environment that positively affects the patient experience.
• Greet and assist visitors, staff, and/or patients in navigating the hospital to their destinations.
• Complete special projects as assigned, with specific direction.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings. Eligibility depends on employment type and status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED