Hospitality Technician

Corewell Health • Grand Rapids, MI

9d • Onsite

About The Position

Corewell Health is hiring a Hospitality Technician to support patients, visitors, and staff across multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. The role requires adaptability and versatility, along with communication and collaboration with team members to maintain continuity of service and foster a positive work environment.

As part of the patient care team, the technician contributes to patients’ experience by helping provide a safe, clean, and visually appealing environment. The position includes greeting and assisting visitors, staff, and patients with navigating the hospital, communicating effectively to support a high level of customer service and care, and completing assigned special projects under specific direction. The applicable role description and associated technology apply to the work being performed.

This is a part-time, day-shift position at Blodgett Hospital in Grand Rapids. Scheduled hours are 24 per week, with work hours of 7:00 a.m. to 3:30 p.m. Workdays vary, and the position requires every-other-weekend work.

Requirements

• High school diploma or equivalent.
• One year of relevant experience.
• Customer service and/or other related experience.
• For Patient Transport, obtain Basic Life Support (BLS) certification from the American Heart Association within 90 days (preferred), or BLS certification from the American Red Cross within 90 days (preferred).
• For applicable food-service work, obtain an ANSI National Accreditation Board-accredited Food Handler certificate within 90 days (preferred), or an ANSI-accredited Food Protection Manager (CFP) credential within 90 days (preferred).
• For applicable food-service work, obtain an ANSI National Accreditation Board-accredited Food Allergy certificate within 90 days (preferred).

Responsibilities

• Perform duties described in the role being performed, including use of associated technology.
• Communicate effectively with hospital staff, visitors, and patients/residents to provide a high level of customer service and care.
• Contribute to a safe, clean, and visually appealing environment as part of the patient care team.
• Greet and assist visitors, staff, and patients with navigating the hospital.
• Complete assigned special projects with specific direction.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals; eligibility depends on employment type and status.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED