Hospitality Technician

Corewell Health • Grand Rapids, MI

3d • Onsite

About The Position

As a Support Services Technician with Corewell Health, you will work in multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with team members help ensure continuity of service and foster a positive work environment. The role is part of the patient care team and contributes to patients’ experiences by helping provide a safe, clean, and visually appealing environment.

The position involves communicating with hospital staff, visitors, and patients or residents, helping visitors, staff, and patients navigate the hospital, using the technology associated with the role being performed, and completing assigned special projects under specific direction. The position is part time, scheduled for 20 hours per week on a day shift, with hours of 7:00 a.m. to 3:30 p.m. The schedule includes every other weekend.

Requirements

• High school diploma or equivalent.
• One year of relevant experience in customer service and/or related experience.

Nice To Haves

• Basic Life Support (BLS) certification from the American Heart Association, with Patient Transport certification preferred within 90 days.
• Basic Life Support (BLS) certification from the American Red Cross, with Patient Transport certification preferred within 90 days.
• ANSI National Accreditation Board Accredited Food Handler certification, preferred within 90 days.
• ANSI National Accreditation Board Accredited Food Allergy Certificate, preferred within 90 days.
• ANSI National Accreditation Board Accredited Food Protection Manager (CFP) certification, preferred within 90 days.

Responsibilities

• Perform the duties of the role being assigned, including using its associated technology.
• Communicate effectively with hospital staff, visitors, and patients or residents to support customer service and patient care.
• Help provide a safe, clean, and visually appealing environment that positively affects the patient experience.
• Greet and assist visitors, staff, and patients in navigating the hospital to reach their destinations.
• Complete special projects as assigned, with specific direction.

Benefits

• Comprehensive benefits package designed to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection and home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED