Hospitality Manager

225 Hospitality LLC • Gonzales, LA

22d

About The Position

The Hospitality Manager oversees daily restaurant operations and provides leadership to the restaurant team. The role is responsible for driving sales and profits by delivering an exceptional guest experience, while maintaining the systems and standards that support Walk-On’s brand and its approach to operations.

The manager maintains an active presence on the floor, develops employees, supports efficient service, and helps ensure the restaurant meets its objectives for sales, service, quality, facility appearance, sanitation, and cleanliness. The position also includes responsibilities for cash handling, paperwork and scheduling, equipment and deliveries, labor planning, personnel matters, regulatory compliance, and marketing activities.

Requirements

• At least 2 years of management experience in a full-service, high-volume restaurant.
• A solid track record of success in previous assignments demonstrating upward career progression.
• Strong communication and leadership skills.
• Ability to work as part of a team with management staff and employees.
• Winning personality.
• Consistently positive attitude.
• Teamwork mentality.

Responsibilities

• Maintain an active floor presence by greeting, welcoming, and engaging with guests.
• Understand and follow company policies, procedures, standards, specifications, guidelines, and training programs.
• Achieve company objectives for sales, service, quality, facility appearance, sanitation, and cleanliness through employee training and a positive, productive work environment.
• Control cash and other receipts by following cash-handling and reconciliation procedures.
• Fill in where needed to support guest-service standards and efficient operations.
• Prepare required forms, reports, schedules, and other paperwork in an organized and timely manner.
• Ensure equipment is clean and in excellent working condition through inspection and preventative maintenance programs.
• Ensure products are received in the correct unit count and condition and that deliveries follow restaurant procedures.
• Schedule labor according to anticipated business activity, staffing needs, and labor-cost objectives.
• Apply personnel policies and administer prompt, fair, and consistent corrective action for policy violations, documenting disciplinary or coaching actions.
• Comply with applicable federal, state, county, and municipal health, safety, and labor regulations.
• Carry out restaurant marketing, advertising, and promotional activities and campaigns.
• Perform other duties as assigned by the General Manager.

Benefits

• Competitive salary with performance-based incentives.
• Career development opportunities within the Walk-On's brand.
• Dynamic and supportive work environment.
• Comprehensive benefits package, including health, dental, 401(k), and vision insurance.
• Employee discounts and perks at Walk-On’s.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed