Hospitality Coordinator

The Bayshore on Hilton Head•Nashville, TN

About The Position

Clarendale West End is seeking a hospitality- and resident-focused Hospitality Coordinator. The coordinator meets and greets residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner. As the first face visitors see when they enter the community, the role helps create a welcoming experience and responds to the needs and concerns of the people served.

Requirements

  • High school diploma or general education degree (GED) required.
  • Familiarity with Microsoft Office Suite products.
  • Excellent telephone communication skills.

Responsibilities

  • Provide ongoing telephone coverage.
  • Resolve issues raised by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring individuals feel appropriately served; prevent difficult situations from escalating.
  • Accept delivery packages, record their receipt in a log book, and notify the resident who is receiving each delivery.
  • Prepare maintenance work orders at the request of residents and staff.
  • Assist the Business Office Manager with projects and assignments.
  • Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.
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