Hospital Services Technician

WM•Gainesville, FL

7h•Onsite

About The Position

The Hospital Services Technician travels between customer healthcare facilities in the Gainesville and Lake City area to provide scheduled, on-site collection and exchange of waste containers for WM Healthcare Solutions programs. These programs include sharps management, pharmaceutical waste, controlled substances, and document management. The role requires professional interaction with customer staff, adherence to a defined service schedule, and communication of duty status. The position is safety-sensitive and requires strict compliance with safety rules and protocols. Work takes place both indoors in garage, shop, or gas plant conditions and outdoors, including in inclement weather, heat, and humidity. The schedule is a day shift from 5:00 a.m. to 1:30 p.m., working a 7- to 8-hour shift, Monday through Friday, with assigned facility routes subject to change based on business needs. Free parking and mileage reimbursement are available, subject to conditions.

Requirements

Be able to work on-site at WM Healthcare Solutions customer locations and comply with all mandatory immunization requirements imposed by those customers.
Have a valid driver's license.
Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.
Be able to perform extensive lifting, walking, bending, and pushing.
Be able to lift up to 65 pounds and push and/or pull carts weighing as much as 500 pounds.
Strictly comply with safety rules and protocols; the role may be subject to drug and alcohol testing, including pre-employment, post-incident, reasonable suspicion, and random testing.

Nice To Haves

Two years of industry-related customer service experience, or equivalent related work experience.
Accredited high school diploma or GED.

Responsibilities

Travel between customer healthcare facilities to monitor, collect, and exchange waste containers for WM Healthcare Solutions programs and services.
Provide services for programs including sharps management, pharmaceutical waste, controlled substances, and document management.
Interact professionally with on-site customer staff to meet or exceed service expectations.
Maintain a rigid collection and service schedule.
Communicate duty status on a defined schedule.
Perform other duties and responsibilities as assigned.