Hospital Services Technician

LifeStream•Commerce, CA

7d•$17 - $26•Onsite

About The Position

Under direct supervision, the Hospital Services Technician receives and processes orders for blood products and transports products to and from appropriate locations. The role also transports unprocessed products and sample tubes to the laboratory, receives imported blood products, processes returns, and transfers inventory between distribution locations. The technician provides customer service and maintains accurate documentation of processes. The position is based at the Commerce Distribution Center in Commerce, California, with road travel. Hospital Services Technician Level II additionally labels and irradiates blood components.

Requirements

High school diploma or GED.
Knowledge of infection control and blood transport procedures.
Knowledge of general vehicle maintenance, including checking oil, lights, horn, and wipers.
Knowledge of general safety procedures, including proper lifting techniques.
Excellent interpersonal and customer service skills.
Safe driving skills.
Basic math skills for tasks such as tracking unit tallies.
Ability to work with blood.
Ability to maintain accurate and complete records and resolve discrepancies.
Ability to embrace change positively, remain calm under pressure, and handle multiple tasks.
Good computer skills and a basic understanding of computer programs used for departmental reports.
Ability to operate simple office equipment, follow directions and standard operating procedures, work independently, and remain productive.
Attention to detail, thoroughness, and initiative.
Ability to lift 40 pounds and push and pull 350 pounds.
Valid California Driver’s License.
Hospital Services Technician Level I: Material-handling, driving, and loading/unloading experience are preferred.
Hospital Services Technician Level II: Must be signed off on all Hospital Services Technician Level I module SOPs and demonstrate competency in all assigned functions for six months after training is completed, unless management determines otherwise.

Nice To Haves

Experience in material handling and driving.
Experience in loading and unloading.

Responsibilities

Perform assigned duties in compliance with internal SOPs and external regulations, and bring compliance issues to management’s attention.
Receive and enter orders for blood products.
Complete electronic shipment transactions for blood products.
Package and deliver shipments.
Prepare and transport unprocessed blood products and sample tubes for manufacturing.
Deliver supplies to donor centers as required.
Complete return transactions and inventory transfers between distribution locations.
Receive and process imported blood products.
Retrieve specimen pickups as required by the Reference Laboratory.
Perform vehicle inspections and promptly report damage, malfunctions, or needed repairs.
Process outdated or unsuitable products for discard.
Complete special collection or procedure billing procedures as assigned.
Initiate and complete component retrieval as needed.
Ensure blood products are stored appropriately, respond to storage-location alarms, and move products when necessary.
Perform inventory audits, maintain proper inventory rotation, and prepare historical antigen-negative products as requested.
Maintain complete and accurate process documentation, compile and maintain files, and keep work areas neat and clean.
For Hospital Services Technician Level II, label and irradiate blood components.
Provide conscientious, courteous, timely, accurate, professional, and friendly service to internal and external customers and the public.
For Hospital Services Technician Level II, apply knowledge of FDA regulations concerning component processing, storage, packaging, and transportation.