Hospital Services Technician

Waste Management, Inc. (WM)•Phoenix, AZ
•Onsite

About The Position

Under management direction, the Hospital Services Technician travels between customer healthcare facilities to provide on-site collection and exchange of waste containers for WM Healthcare Solutions programs. Services include Sharps Management, Pharmaceutical Waste, Controlled Substances, and Document Management, and are provided at regularly scheduled intervals for assigned facilities. No healthcare experience is required, and paid training is provided. This is a field role requiring on-site presence at customer locations and compliance with customers’ mandatory immunization requirements. The role is designated safety sensitive and requires strict compliance with safety rules and protocols. The employee may be subject to drug and alcohol testing in accordance with government regulations and company policies. Schedule: Monday through Friday, starting at 8 a.m. Expected base pay is $22; the specific offer may depend on relevant experience, education, training, certifications, qualifications, and work location.

Requirements

  • Be present on-site at WM Healthcare Solutions customer locations.
  • Comply with all mandatory immunization requirements imposed by customer facilities.
  • Strong communication skills and tact in providing superior customer service in a variety of settings and situations, demonstrated through related work experience or education.
  • Strictly comply with all safety rules and protocols.
  • Have or be willing to obtain a REAL ID or TSA-approved alternative if required for business air travel or access to federal property.

Nice To Haves

  • Two years of industry-related experience in a customer service capacity, or equivalent related work experience.
  • High school diploma or GED (accredited).

Responsibilities

  • Travel between customer healthcare facilities to monitor, collect, and exchange waste containers for WM Healthcare Solutions programs and services.
  • Interact professionally with on-site customer staff to ensure service expectations are met or exceeded.
  • Maintain a rigid collection and service schedule.
  • Communicate duty status on a defined schedule.
  • Perform other assigned duties and responsibilities.

Benefits

  • Medical, dental, vision, and life insurance.
  • Short-term disability.
  • Stock purchase plan.
  • Company matching on a 401(k).
  • Paid vacation, holidays, and personal days.
  • Paid training.
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