Part Time Hospital Service Representative

Daniels Health•Lakewood, CO
•$22 - $24•Onsite

About The Position

Daniels Health is seeking a customer-service-oriented Field Service Representative to serve assigned Intermountain Health hospitals and medical centers. The representative inspects and services Daniels products, maintains container inventory, and provides the first line of customer service. The role involves working with clinical staff to support proper healthcare waste segregation, timely container exchanges, and accurate container fills. The representative works daily with drivers, operations personnel, sales teams, and corporate support staff, and is expected to work independently while maintaining professional relationships with hospital staff. The assigned locations listed are Intermountain Health Lutheran Hospital in Lakewood, Good Samaritan Hospital in Lafayette, and Platte Valley Hospital in Brighton, Colorado. This is a permanent part-time position of 27 to 30 hours per week. The stated schedule is Monday through Friday, 6:00 AM to 2:00 PM. The position offers a set rate of $22.00 to $24.00 per hour.

Requirements

  • Meet standard hospital vaccination requirements.
  • Be willing to take a 5-panel urine drug screening.
  • Be willing to undergo a 7-year background check.
  • Have previous experience in a labor-intensive warehouse job, including repetitive lifting of containers weighing 50 to 75 pounds.
  • Have basic math skills and the ability to read and record weights accurately.
  • Be familiar with weighbridge or scale systems.
  • Be comfortable performing repetitive tasks while maintaining quality standards.
  • Be comfortable standing for extended periods and working in PPE.
  • Demonstrate longevity with employers.
  • Be able to stand and walk for a significant part of the day, lift containers weighing up to 50 pounds, and push or pull wheeled transporters and/or palletized product weighing up to approximately 300 pounds.

Nice To Haves

  • EVS, housekeeping, or sterilization technician experience.

Responsibilities

  • Work with clinical staff at Intermountain locations to support proper healthcare waste segregation, timely container exchanges, and accurate container fills.
  • Inspect and service Daniels products within the assigned hospital or medical center, including entering procedural areas and working around sensitive patients and equipment.
  • Maintain adequate container-stock inventory at the location and department level.
  • Communicate clearly and maintain strong relationships with hospital staff and Daniels staff.
  • Communicate and escalate customer issues to the manager to support timely responses and resolution, using a company-provided smartphone for daily duties.
  • Maintain professional, positive working relationships with customers and hospital staff while working independently without direct supervision.
  • Ensure the staging area is neat and orderly after entering and before leaving the facility.

Benefits

  • Job stability as an essential, non-seasonal, recession-resistant healthcare service.
  • Consistent Monday-through-Friday work hours.
  • Permanent part-time position.
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