Hospice Intake Coordinator
About The Position
Bloom Healthcare is seeking a committed Intake Coordinator to join its hospice division. The role coordinates hospice services and supports timely, accurate communication and documentation so patients receive appropriate care. The coordinator helps patients and families through the hospice admission process, working with healthcare providers and the hospice team while upholding Bloom’s quality and compassionate-care standards. Bloom Healthcare describes itself as an employee-owned primary care and hospice practice focused on care for vulnerable patients. It emphasizes collaboration, employee growth, and an inclusive workplace.
Requirements
- At least 1 year of customer service experience.
- At least 1 year of experience using medical terminology.
- Advanced computer skills, including proficiency with EHR systems and Microsoft Suite.
- Excellent communication skills, empathy, and attention to detail.
- Thorough understanding of hospice care regulations and protocols.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Review patient medical records and information to assess eligibility for hospice care.
- Communicate with healthcare providers, physicians, and other involved parties to gather necessary information.
- Explain hospice services to patients, families, and healthcare professionals and answer questions.
- Provide emotional support and guidance to families considering hospice care.
- Maintain accurate and thorough patient information, medical history, and related documentation.
- Manage intake paperwork and obtain required consents.
- Collaborate with nurses, social workers, chaplains, and other hospice team members to coordinate admissions.
- Coordinate transitions from other healthcare settings into hospice care.
- Educate patients and families about hospice philosophy, services, and what to expect.
- Ensure compliance with regulatory requirements and documentation standards for hospice admissions.
- Address crisis situations and urgent needs arising during the intake process.
- Conduct follow-up assessments to confirm continued appropriateness of hospice care.
- Manage referrals from healthcare professionals and agencies to facilitate transitions into hospice care.
- Participate in ongoing training and education about hospice practices and regulations.
Benefits
- Competitive salary with potential performance-based bonuses.
- Stock options.
- Opportunities for professional growth.
- Collaborative work environment.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan.
- Employer-paid basic life and AD&D insurance.
- Generous paid time off and paid holidays.
- Annual continuing education allowance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
