Hospice Intake Coordinator

Mission Healthcare•San Diego, CA

25d•$26 - $32•Onsite

About The Position

Mission Healthcare is hiring a Hospice Intake Coordinator in San Diego, California. The coordinator manages incoming hospice referrals and helps ensure timely patient intake and initiation of care. The role includes processing referral information, initiating insurance authorization, coordinating with marketing and clinical teams, and arranging services and resources for patients and families. The schedule is Wednesday through Sunday, 8:00 a.m. to 5:00 p.m. The listed pay range is $26–$32 per hour, depending on experience.

Requirements

High school graduate.
At least 2 years of healthcare experience.
Knowledge of the purpose and function of hospice and diagnoses acceptable in a hospice setting.
Proficiency with word processing, desktop publishing, and spreadsheet software.
Demonstrated knowledge of appropriate communication skills for interacting with individuals of all ages.

Nice To Haves

Bachelor’s degree in a health-related field or licensed clinician experience preferred.
Two years of hospice experience preferred.

Responsibilities

Retrieve referrals promptly from Forcura, ECIN, or other submission methods.
Verify that the EOB is complete; if it is not, contact the Marketing liaison so they can make the initial contact with the referring facility or physician.
Begin data entry and the insurance authorization process immediately.
Enter the PENDING code to track patients whose intake is in process.
Arrange transportation as needed, Durable Medical Equipment (DME), and medication delivery; initiate the workflow for an RN to order medications.
Contact patients and families to coordinate the Start of Care or initiation visit and delivery of medications and DME.
Schedule the initiation visit and Start of Care visit in HCHB, and send the visit to the RN/LVN device so care can be initiated.
Ensure timely initiation of care, with a goal response time of less than two hours.
Change patient status to NON ADMIT when applicable and coordinate with DPCS to ensure they are aware of the patient’s status.
Perform other duties as assigned.

Benefits

401(k) retirement savings plan.
Mileage reimbursement.
Employee Assistance Program (EAP).
Paid vacation, sick leave, and holidays.
Tuition reimbursement.
Relocation assistance.
Medical, dental, and vision insurance for employees regularly scheduled 30 or more hours per week.
Flexible Spending and Health Savings Accounts for employees regularly scheduled 30 or more hours per week.
Disability, life, and AD&D insurance for employees regularly scheduled 30 or more hours per week.
Pet insurance for employees regularly scheduled 30 or more hours per week.