Hospice Community Liaison - Sales

Enhabit Home Health & Hospice•Macon, GA

10d

About The Position

The Hospice Community Liaison serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by increasing awareness of company services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. This position requires a relevant bachelor’s degree or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for degree requirements. Candidates need at least two years of relevant healthcare business development, community relations, marketing, or sales experience, along with an understanding of laws and regulations governing Medicare-certified home health and hospice operations. The position also requires a valid driver’s license, automobile liability insurance, dependable transportation, and strong communication and presentation skills. In-office attendance is essential except for designated full-time remote positions; occasional remote work may be permitted for temporary personal needs or crises.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be accepted in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver’s license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license must be maintained as required by state regulations and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions; occasional remote work may be permitted to accommodate temporary personal needs or crises.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB) is preferred.
Established relationships with physicians, hospitals, senior living communities, or other referral sources are preferred.

Responsibilities

Manage the primary relationships between the company and referral sources, including healthcare providers, facilities, organizations, and professionals.
Support referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.