Community Liaison Hospice - Sales

Enhabit Home Health & Hospice•Lawrenceville, GA

12d

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and physician practices, hospitals and health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals. The role supports referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners. This work helps people navigate post-acute care transitions, with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent work experience may be considered instead of the degree requirement. Candidates need at least two years of experience in healthcare business development, community relations, marketing, or sales, along with demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. A valid driver license, legally required automobile liability insurance, and dependable transportation are required. Clinical candidates must maintain the applicable clinical license. The role requires strong interpersonal, communication, and presentation skills; oral and written communication; English fluency; active listening; and intermediate technology skills, particularly Microsoft Word and Excel. In-office attendance is essential except for designated full-time remote positions. Occasional remote work to accommodate temporary personal needs or crises does not waive this essential function.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field; graduation from an approved school of nursing, therapy, or social work may meet the education requirement. Equivalent years of work experience may be considered in lieu of a degree.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license must be maintained as required by state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential, except for designated full-time remote positions.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including healthcare providers, facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
Help patients and partners navigate post-acute care transitions to support outcomes, care transitions, quality, and patient and referral-source satisfaction.