Community Liaison - Hospice Sales

Enhabit Home Health & Hospice•Denton, TX

10d

About The Position

The Community Liaison serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for degree requirements. The role also requires at least two years of relevant business development, community relations, marketing, or sales experience, as well as knowledge of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. Clinical license requirements apply to clinical candidates. In-office attendance is essential except for designated full-time remote positions; occasional remote work may be permitted for temporary personal needs or crises beyond the company's control.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver's license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license maintained in accordance with state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather conditions.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions; occasional remote work may be permitted to accommodate temporary personal needs or crises beyond the company's control.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, and other referral sources.

Responsibilities

Manage the primary relationships between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction.