Community Liaison - Hospice Sales

Enhabit Home Health & Hospice•Allen, TX

About The Position

The Community Liaison serves as the primary relationship manager between Enhabit and its referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by increasing awareness of Enhabit’s services and explaining program requirements to referral sources, patients, families, caregivers, and community partners. The goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may be considered in lieu of degree requirements. Candidates need at least two years of experience in healthcare business development, community relations, marketing, or sales, and demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The role also requires a valid driver’s license, automobile liability insurance, dependable transportation, and strong communication, interpersonal, and presentation skills. In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or crises does not change this requirement.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver’s license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
For clinical candidates: maintain a clinical license as required by state requirements and applicable board rules.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including healthcare providers, facilities, organizations, and community partners.
Support referral growth by providing awareness and education about company services and program requirements.
Help referral sources, patients, families, caregivers, and community partners navigate post-acute care transitions.
Contribute to improved patient outcomes, supported care transitions, and high quality and satisfaction for patients and referral sources.