Hospice Community Liaison - Sales
About The Position
The Hospice Community Liaison serves as the primary relationship manager between Enhabit and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by increasing awareness and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. The position helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. Except for designated full-time remote positions, in-office attendance is essential to achieving Enhabit objectives. The role requires dependable transportation and safe driving in all types of weather. Clinical incumbents must maintain a clinical license as required by the state.
Requirements
- Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for the degree requirement.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Maintain a valid driver’s license in the state of current residence.
- Maintain automobile liability insurance as required by law.
- Strong interpersonal, communication, and presentation skills.
- For clinical incumbents, maintain a clinical license as required by state requirements and applicable board rules.
- Maintain dependable transportation in good working condition and be able to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening skills.
- Intermediate technology skills, especially with Microsoft Office, including Word and Excel.
- Attend the office unless the position is designated full-time remote.
Nice To Haves
- Graduation from an approved school of nursing, therapy, or social work is highly preferred.
- Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Manage relationships between the company and referral sources, including healthcare providers, facilities, associations, and other healthcare organizations or professionals.
- Support referral growth by providing awareness and education about company services and program requirements.
- Help referral sources, patients, families, caregivers, and community partners navigate post-acute care transitions.
- Promote improved patient outcomes, effective care transitions, exceptional quality, and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
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What This Job Offers
Job Type
Full-time
