Hospice Clinical Branch Director

VitalCaring Group•Tyler, TX

About The Position

VitalCaring is hiring a Hospice Clinical Branch Director to lead day-to-day branch operations while staying closely connected to care delivery. The director is responsible for supporting the team and maintaining consistent, high-quality hospice care, while leading with accountability, thoughtful decision-making, and follow-through. The role balances clinical, operational, and cultural leadership and emphasizes quality care, strong teams, and trusted relationships with patients, families, and community partners. The director oversees branch operations, financials, and performance; monitors quality outcomes, patient satisfaction, and team stability; and supports efficient operations without compromising care. The director promotes patient-centered hospice care, partners with clinical leaders on outcomes, compliance, and survey readiness, and remains engaged in supporting care teams. The role also includes recruiting and developing staff, coaching leaders and clinicians, establishing clear performance expectations, and building relationships with local providers, referral partners, and families. VitalCaring describes itself as a provider of home health and hospice services whose mission is to transform lives and foster hope through genuine caring. The company highlights a patient-focused approach, supportive leadership, and opportunities to take ownership of a branch and develop leadership skills.

Requirements

  • Active RN license.
  • At least 3 years of leadership experience in hospice, home health, or healthcare operations.
  • Strong understanding of clinical quality, compliance, and regulatory standards.
  • Experience leading teams with a focus on engagement, retention, and development.
  • Ability to manage operations while keeping patient care central to decisions.
  • Excellent communication and relationship-building skills.
  • Leadership approach characterized by integrity, consistency, accountability, and visible presence.
  • Ability to balance support for the team with clear performance expectations.

Nice To Haves

  • Values relationships and reputation, particularly in a small-market setting.
  • Believes high-quality care is the foundation of operations and leadership.

Responsibilities

  • Oversee branch operations, financials, and performance with a long-term mindset.
  • Monitor quality outcomes, patient satisfaction, team stability, and other key performance indicators.
  • Ensure the branch operates efficiently without compromising care.
  • Ensure patients and families receive compassionate, high-quality hospice care.
  • Establish a patient-first culture emphasizing dignity, communication, and experience.
  • Partner with clinical leaders to maintain strong outcomes, compliance, and survey readiness.
  • Remain present and engaged in supporting the team’s care delivery.
  • Recruit and develop a team that reflects the community served.
  • Create a culture of support, accountability, and consistency.
  • Coach leaders and clinicians, support their development, and set clear performance expectations.
  • Build relationships with local providers, referral partners, and families.
  • Represent VitalCaring as a dependable community partner and support thoughtful growth through reputation, service, and follow-through.

Benefits

  • Medical, dental, and vision coverage
  • Pharmacy benefits
  • Virtual care and mental health support
  • Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
  • Supplemental health and life insurance
  • 401(k) with company match
  • Employee referral program
  • Prepaid legal services
  • Identity theft protection
  • Generous paid time off
  • Pet insurance
  • Tuition and continuing education reimbursement
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